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Why Is My Phone So Slow? 12 Ways to Speed Up Your Smartphone

Quick answer

Phones usually slow down because storage is nearly full, apps are running or misbehaving in the background, software is out of date, the battery has aged, or the phone is too hot. Start by restarting, freeing up storage (Google warns that problems can start when less than 10% is free), and installing updates. If your phone no longer gets software updates, it may be time to upgrade.

Few things are more frustrating than a phone that suddenly feels sluggish. Apps take longer to open, the keyboard lags, websites crawl, and simple tasks feel like a chore.

The good news is that a slow phone does not always mean it is time for a new one. Phones change over time: storage fills up, apps grow more demanding, batteries age, and background processes pile up. Most of these problems have simple fixes you can do yourself in a few minutes.

At Victra, the largest Verizon Authorized Retailer with nearly 1,500 locations across the United States, “Why has my phone gotten so slow?” is one of the most common questions we hear. This guide covers quick fixes, how to tell whether the problem is your phone or your connection, 12 proven ways to speed up your iPhone or Android, what to do after an update, how long phones get software support, and when it makes sense to upgrade.

Key Takeaways

  • Restart first. A restart clears temporary memory and stuck processes.
  • Keep at least 10% of your storage free. Google notes phones can start having issues below that.
  • Update your software and apps for performance fixes and security improvements.
  • Use safe mode on Android to find out whether an app is causing the slowdown.
  • An aging battery or a hot phone can trigger performance limits that make your phone feel slower.
  • Check your software support window. If your phone no longer gets updates, an upgrade may be the best long-term fix.

Quick Fixes to Try in 5 Minutes

  1. Restart your phoneClears temporary memory and stuck processes.
  2. Check your storageDelete or offload apps you do not use.
  3. Install updatesFor your phone’s software and your apps.
  4. Force close a frozen appInstead of waiting for it to recover.
  5. Switch Wi-Fi and cellularTo see whether your connection is the problem.
  6. Check battery healthEspecially if your phone is a few years old.

If your phone still feels slow, work through the 12 ways below.

Why Phones Slow Down Over Time

One of the biggest misconceptions is that phones suddenly “go bad.” In reality, performance usually changes gradually.

Over months and years, your phone juggles more apps, larger photos and videos, bigger software updates, and more demanding features such as AI-powered editing and high-resolution video. At the same time, storage fills up, the battery ages, and apps expect more from the hardware than they did when your phone was new.

Storage

Fills up with photos, apps, and files

Apps

Grow more demanding every year

Battery

Ages and delivers less peak power

Background

More processes pile up over time

None of this means your phone is broken. It means some routine maintenance can go a long way.

Is It Your Phone or Your Connection?

Sometimes a phone feels slow when the real problem is the network. If web pages load slowly or videos buffer, but apps open quickly and the keyboard is responsive, your connection is the likely culprit.

If you notice…The likely cause is…
Apps open slowly, the keyboard lags, or animations stutterYour phone
Web pages and videos load slowly, but the phone itself feels responsiveYour connection
Everything is slow only at homeYour Wi-Fi or router
Everything is slow only in certain placesYour cellular signal
How to check: Switch from Wi-Fi to cellular (or the reverse) and try again. If things speed up, the network was the problem. Learn more about Wi-Fi vs. cellular data, cell phone signal strength, and what internet speed you need. If home Wi-Fi is the issue, try resetting your Verizon router.

12 Ways to Speed Up Your Smartphone

  1. Restart regularly
  2. Free up storage
  3. Offload or delete apps
  4. Update your software
  5. Update your apps
  6. Limit background activity
  7. Clear cache
  8. Trim widgets and animations
  9. Use safe mode
  10. Check battery health
  11. Beat heat and malware
  12. Factory reset (last resort)

1. Restart Your Phone Regularly

Many people leave their phones on for weeks or months. Restarting clears temporary memory, closes stalled background processes, and gives the operating system a fresh start.

iPhone

Restart

Press and hold the Side button and either Volume button until the slider appears, slide to power off, then turn it back on. See how to restart an iPhone.

Android

Restart

Google says on most phones you can press the Power button for about 30 seconds, or until the phone restarts. Some phones ask you to tap Restart.

A weekly restart is an easy habit that helps keep things running smoothly.

2. Free Up Storage

Running low on storage is one of the most common causes of a slow phone. Your phone needs free space for temporary system files, app data, and updates. According to Google, your phone can start having issues when less than 10% of storage is free.

Keep at least 10% of your phone storage free A storage bar fills from left to right. Up to 90% used is shown in green and amber as healthy. The last 10%, where less than 10% of storage is free, is shaded red as the slowdown zone. Phone storage used 0% 90% 100% Healthy Getting full Slowdown zone: under 10% free
Google notes phones can start having issues when less than 10% of storage is free.

Signs your storage is too full: apps launch slowly, the camera will not save photos, updates fail to install, and downloads stop.

iPhone

Check storage

Settings > General > iPhone Storage

Android

Check storage

Settings > Storage (on Samsung, Settings > Battery and device care > Storage)

Ways to free up space:
  • Delete large videos and downloaded files you no longer need
  • Remove duplicate and blurry photos, then empty the Recently Deleted album
  • Move photos and videos to cloud storage
Learn what to do with all the photos on your smartphone and how cloud storage works. Verizon customers can also register the cloud storage perk.

From the Victra store floor: Nearly full storage is one of the most common reasons we see phones slow down. Offloading a few unused apps and moving photos to the cloud often makes an immediate difference.

3. Offload or Delete Apps You Do Not Use

Apps you never open still take up space, and some keep running in the background. On iPhone, you can offload apps instead of deleting them. Offloading removes the app but keeps its data, and the icon stays on your Home Screen with a cloud symbol so you can reinstall it with a tap.

iPhone, automatic

Offload Unused Apps

Settings > Apps > App Store > Offload Unused Apps

iPhone, one app

Offload App

Settings > General > iPhone Storage, tap the app, then Offload App

Android

Uninstall

Settings > Apps, or press and hold an app icon and tap Uninstall

A good rule: if you have not opened an app in six months, you probably do not need it.

4. Update Your Software

Software updates include performance improvements, bug fixes, and security patches. As app developers build for the latest operating systems, older versions can become less efficient.

How to update: iPhone: Settings > General > Software Update. Android: Settings > System > Software update (on some phones, tap About phone first; on Samsung, Settings > Software update). Start updates when your phone is charging and on Wi-Fi.

5. Update Your Apps

Outdated apps can be buggy or poorly optimized for your current software.

How to update: iPhone: open the App Store, tap your profile picture, and update all apps. Android: open the Google Play Store, tap your profile icon, tap Manage apps & devices, and update available apps. Turning on automatic app updates keeps you current without thinking about it.

6. Limit Background Activity

Many apps keep working after you close them: refreshing feeds, syncing data, checking your location, and fetching notifications. Dozens of these processes running together can slow your phone.

How to fix it: iPhone: Settings > General > Background App Refresh, then turn it off for apps that do not need it. Android: open an app’s settings and restrict background battery use; Samsung lets you put rarely used apps to sleep in Battery settings. Keep background activity on for messaging, email, and navigation.

7. Clear Browser and App Cache

Your browser and apps store temporary files, called cache, to load content faster. Over time, a large or corrupted cache can cause slowdowns or glitches.

iPhone, Safari

Clear website data

Settings > Apps > Safari > Clear History and Website Data

Android, Chrome

Delete browsing data

Open Chrome, tap the three dots, then Delete browsing data

Android apps

Clear an app’s cache

Settings > Apps, choose an app, tap Storage, then Clear cache

Clearing cache may sign you out of some websites, so make sure you know your passwords first. For more detail, see how to clear cache on iPhone.

8. Trim Widgets, Live Wallpapers, and Animations

Widgets update constantly, and animated wallpapers and visual effects keep your phone busy. On older phones, simplifying your Home Screen can make a noticeable difference.

  • Remove widgets you rarely use, and choose a static wallpaper.
  • iPhone: turn on Reduce Motion in Settings > Accessibility > Motion to cut down on animations.

Android (advanced): some users shorten animations in Developer options. Go to Settings > About phone and tap Build number seven times, then set Window animation scale, Transition animation scale, and Animator duration scale to 0.5x. Only change settings you understand, and turn Developer options off when you finish. For more shortcuts, see these Android hidden tricks and hacks.

9. Find a Problem App with Safe Mode

If your Android phone suddenly became slow, a recently installed app may be the cause. Safe mode temporarily turns off downloaded apps so you can test whether one of them is the problem.

  1. Restart in safe modeOn many Android phones, press and hold the power button, then touch and hold Power off or Restart until Safe mode appears. Steps vary by phone.
  2. Use your phone normallyIf it runs smoothly in safe mode, a downloaded app is likely causing the slowdown.
  3. Remove recent apps one by oneRestart normally, then remove recently downloaded apps one at a time, restarting after each.
  4. Add the others backOnce you find the culprit, reinstall the apps that were not the problem.

iPhones do not have a safe mode for apps. Instead, delete recently installed apps one at a time and test after each.

10. Check Battery Health and Performance Management

As batteries age, they can struggle to deliver peak power. To prevent unexpected shutdowns, some phones automatically limit performance when battery health declines, which can make your phone feel slower.

iPhone

Peak Performance Capability

Settings > Battery > Battery Health shows whether performance management has been applied.

Google Pixel

Battery health

Settings > Battery > Battery health on supported models.

Samsung Galaxy

Samsung Members

Run the battery test under Diagnostics in the Samsung Members app.

80% at 500Capacity after 500 complete cycles: iPhone 14 models and earlier
80% at 1,000Capacity after 1,000 complete cycles: iPhone 15 models and later

These Apple figures apply under ideal conditions. If your battery has significantly degraded, a battery replacement may restore much of your phone’s speed. To protect your battery, use built-in features such as Optimized Battery Charging or a charge limit. For more, see why your phone battery is draining so fast.

11. Keep Your Phone Cool and Check for Malware

Heat

Hot phones slow down

Gaming, sunlight, a hot car, or charging under a pillow can make your phone reduce performance to protect itself. Let it cool, remove a thick case, and avoid heavy use while charging. Learn why your phone overheats.

Malware

Watch for warning signs

Sudden slowdowns, pop-ups, overheating while idle, and unusually high data or battery use can point to a harmful app.

  • Delete apps you do not recognize or did not intend to install
  • Download apps only from the App Store or Google Play
  • Keep your software updated with the latest security patches
  • Be cautious with links in unexpected texts and emails

For more ways to stay safe, read our guide to securing your smartphone.

12. Back Up and Factory Reset as a Last Resort

If you have tried everything else and your phone is still unusually slow, a factory reset can help. It erases apps, settings, and personal data and returns your phone to its original software, clearing years of clutter.

Back up everything first. See how to back up your iPhone, or use Google One backup on Android.

iPhone

Erase All Content and Settings

Settings > General > Transfer or Reset iPhone > Erase All Content and Settings. See how to reset an iPhone.

Android

Factory reset

Settings > System > Reset options > Erase all data. On Samsung, Settings > General management > Reset > Factory data reset.

After the reset, restore only the apps you actually use.

Phone Slow After an Update?

It is common for a phone to feel slower or warmer for a few days after a major software update. Your phone keeps working in the background to finish installation tasks and reorganize data. Apple notes that these background tasks can affect battery life and thermal performance and recommends waiting a few days before checking again. On iPhone, you may see an Ongoing iOS Update message in Settings > Battery.

  1. Day 0Update installs

    Your phone restarts and begins finishing tasks in the background.

  2. Days 1 to 3Background work

    Keep it on Wi-Fi and plugged in overnight. Update your apps.

  3. Days 3 to 5Settling down

    Performance should return to normal. Install any follow-up updates.

  4. After a weekStill slow?

    Work through the 12 ways above, starting with storage and safe mode.

Does Your Phone Still Get Software Updates?

Software support is one of the best signs of whether your phone still has years of life left. Phones that no longer receive updates miss performance improvements and security fixes, and new apps may eventually stop supporting them.

PhoneSoftware support (as of October 2026)
iPhoneiOS 27 supports iPhone 11 and later, plus iPhone SE (2nd and 3rd generation). iOS 26 ended support for iPhone XR, XS, and XS Max.
Google PixelPixel 8 and later get 7 years of OS and security updates.
Samsung GalaxyGalaxy S24, S25, and S26 models get seven generations of OS upgrades and seven years of security updates.

If your phone is no longer on its maker’s update list, it is a strong sign that an upgrade will give you better speed and security.

Common Causes and Fixes at a Glance

ProblemWhat to do
Storage almost fullDelete or offload apps, clear large files, move photos to the cloud
Too many background appsLimit Background App Refresh or background usage
Outdated software or appsInstall system and app updates
A misbehaving appUse safe mode (Android) or remove recent apps one at a time
Large or corrupted cacheClear browser and app cache
Heavy animations and widgetsSimplify your Home Screen, turn on Reduce Motion
Aging batteryCheck battery health and consider a replacement
OverheatingLet the phone cool, remove a thick case
MalwareRemove unknown apps, update your software
Slow Wi-Fi or weak signalSwitch networks, restart your router
Phone no longer gets updatesConsider upgrading

Phone Speed Myths vs. Facts

MythClosing all your apps makes your phone faster.

Fact: Modern phones manage background apps automatically. Constantly closing and reopening apps can use more power and time. Close an app only when it freezes or misbehaves.

MythCleaner and RAM booster apps speed up your phone.

Fact: Your phone’s built-in tools handle storage and memory well. Many “booster” apps run in the background themselves, show ads, and can slow your phone down.

MythSoftware updates slow phones down on purpose.

Fact: A short slowdown right after an update is normal while background tasks finish. Updates usually include performance and security improvements.

MythA factory reset fixes everything.

Fact: A reset clears software clutter, but it cannot fix an aging battery or older hardware.

MythA slow phone always needs replacing.

Fact: Many slow phones speed up after a restart, freeing storage, updating, or replacing the battery.

When It’s Time to Upgrade

If you have restarted, freed up storage, updated your software, replaced the battery if needed, and removed unnecessary apps, but your phone still struggles with everyday tasks, it may be time for an upgrade.

Keep and maintain your phone if…Consider upgrading if…
It still gets software updatesIt no longer receives software updates
A restart or freeing storage helpsIt stays slow after every fix
Only the battery is wornYou also have charging, camera, or storage limits
It handles the apps you useApps you need run poorly or no longer support it

Newer phones offer faster processors, more memory and storage, longer battery life, better cameras, improved security, and longer software support. When you are ready, learn how phone upgrades work, see what your current phone is worth with a Verizon trade-in, and browse the latest phones at Victra. Not sure which platform to choose? Compare iPhone vs. Android.

Quick Performance Checklist

  • Restart your phone
  • Keep at least 10% of storage free
  • Offload or delete apps you do not use
  • Install software updates
  • Update your apps
  • Limit background activity
  • Clear browser and app cache
  • Remove extra widgets and live wallpapers
  • Turn on Reduce Motion (iPhone) if animations feel slow
  • Test in safe mode (Android) to find a problem app
  • Check battery health
  • Let your phone cool down if it is hot
  • Remove unknown apps
  • Back up, then factory reset as a last resort

Frequently Asked Questions

Why is my phone so slow all of a sudden?

Sudden slowness is usually caused by low storage, a recent software update, a misbehaving app, overheating, or a weak connection. Restart your phone, check your storage, and update your software and apps.

Why is my phone slow after an update?

After a major update, your phone finishes tasks in the background for a few days, which can affect performance and temperature. Wait a few days, keep your phone on Wi-Fi and charging overnight, and install any follow-up updates.

Does restarting my phone make it faster?

Yes. A restart clears temporary memory, closes stuck processes, and refreshes system resources, which often improves responsiveness.

How much free storage should my phone have?

Google says phones can start having issues when less than 10% of storage is free. Keeping at least that much space available helps your phone run smoothly and install updates.

Will deleting apps make my phone faster?

Removing apps you do not use frees storage and reduces background activity, both of which can help. On iPhone, offloading keeps the app’s data so you can reinstall it later.

Do I need to close apps to speed up my phone?

Usually not. Modern phones manage background apps automatically. Close an app only if it is frozen or not working correctly.

Does clearing cache speed up my phone?

It can help when a browser or app has built up a large or corrupted cache. Clearing it may sign you out of some sites.

Do phone cleaner or RAM booster apps work?

Generally, no. Your phone’s built-in tools manage memory and storage, and many booster apps run in the background themselves.

Can malware slow down my phone?

Yes. Harmful apps can run hidden processes that slow your phone, cause pop-ups, and use extra battery and data. Remove unknown apps and only download from official app stores.

Can an old battery slow down my phone?

Yes. When battery health declines, some phones limit performance to prevent unexpected shutdowns. On iPhone, check Peak Performance Capability in Battery Health.

Will a factory reset make my phone faster?

It can, especially if your phone has years of apps and data. Back up first, and remember that a reset cannot fix an aging battery or older hardware.

How do I know if my phone is too old?

If your phone no longer receives software updates, stays slow after every fix, or can no longer run the apps you need, it is likely time to upgrade.

The Bottom Line

A slow phone is frustrating, but the fix is often simpler than you think. Restart regularly, keep at least 10% of your storage free, stay on top of updates, and limit background activity. If your phone still struggles, check the battery, test for a problem app, and consider a factory reset. And if your phone no longer gets software updates, an upgrade may be the smartest move.

Need Help Speeding Up Your Phone?

Visit a Victra store near you, and our Verizon experts will help you find the right fix or the right new phone.

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FAQs About Victra

Victra is a leading Verizon Authorized Retailer with nearly 1,500 locations across the United States. Dedicated to providing exceptional customer experiences, Victra goes beyond the typical retail interaction, treating visitors as “guests.” Their knowledgeable staff offers a comprehensive selection of wireless devices, including smartphones, tablets, wearable technology, and accessories, alongside Verizon’s industry-leading services.

Victra, a leading Verizon Authorized Retailer, has its headquarters located at 8510 Colonnade Center Dr Unit 300, Raleigh, NC 27615. Established in 1996 by Richard and David Balot in Wilson, North Carolina, Victra has since grown to become a major player in the wireless retail industry.

Victra is an authorized reseller of Verizon’s and the largest in the USA. Victra provides many of the same solutions, if not more than a typical Verizon store.

Victra stores sell phones, tablets, smartwatches, Verizon Home Internet that customers can set up themselves at home (recommended for locations with 5G network coverage), Hum Connected Car Systems for advanced vehicle monitoring which is great for parents with children driving for the first time, Mobile Internet Hotspots or Jetpacks, and accessories such as carrying cases, screen protectors, chargers, and wireless chargers.

Yes, you can pay using any major credit card or by cash. Apple Pay, Google Pay, and Samsung Pay are also accepted. When paying by cash there will be a $3 fee.

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