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Victra independently operates this site and is a Verizon Authorized Retailer.

Verizon trade in

Trade in your phone, tablet, or smartwatch with the Verizon trade in program.

Trade in your old phone, tablet, or smartwatch hassle-free with Verizon’s trade in program. It’s safe, smart, and incredibly easy. Follow these steps to upgrade your device and receive instant credit, account credit, or a gift card towards a new Verizon device.

Step 1:

Tell us about your device


Begin by telling us about the device you'd like to trade in. Whether it's a phone, tablet, smartwatch, or another device, simply provide details about its condition.

Step 2:

Back up your content and clear your data


Ensure your personal data is safe by backing up your content and clearing your device's data. Follow the instructions provided to safeguard your information.

Step 3:

Experience the ease of in-store trade ins


Once you backup/clear your data, bring your device to us for a seamless trade-in process. Visit us today and upgrade with ease.

Step 4:

Receive your credit


Once we receive your old device, we'll apply your credit towards your new Verizon device. Whether it's instant credit, account credit, or a gift card, you'll see the value of your trade-in applied towards your upgrade.

Unlock the value of your old device

With Verizon trade in, trading in your Apple or Samsung device is more than just an upgrade—it’s an opportunity to unlock the value of your old device. Receive instant credit, account credit, or a gift card towards the purchase of a new Verizon device, making your upgrade even more affordable.

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Apple and Samsung trade-ins with the Verizon trade in program

Upgrade your Apple or Samsung device seamlessly. Whether you're trading in your iPhone, iPad, Apple Watch, or Android device, our process is designed to make your upgrade experience effortless and rewarding.
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Maximize the value of your trade-in

Upgrade your Apple or Samsung device with confidence through the Verizon trade in program. Experience the ease, convenience, and rewards of trading in your old device while enjoying the latest technology. Visit us in store today to start your trade-in process and discover the benefits of upgrading with Verizon.
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Trade-in your iPhone with Verizon today.

If you’re itching for the latest iPhone model or seeking value for your current device, Verizon’s got your back.

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FAQs

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How to prepare iPhone for trade in verizon

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How to prepare iPhone for trade in Verizon

To prepare your iPhone for trade-in with Verizon, follow these steps:

  1. Back up your iPhone: Ensure all your important data, such as photos, contacts, and apps, are backed up either through iCloud or iTunes.
  2. Sign out of iCloud: Go to Settings > [your name] > Sign Out. Enter your Apple ID password and tap Turn Off.
  3. Erase all content and settings: Go to Settings > General > Reset > Erase All Content and Settings. This will erase all data from your iPhone and restore it to factory settings.
  4. Remove your SIM card: If your iPhone has a SIM card, remove it before trading it in.

By following these steps, you can prepare your iPhone for trade-in with Verizon, ensuring that your personal information is safely removed and your device is ready for its next owner.

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How does Verizon trade in work

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How does Verizon trade in work?

Verizon’s trade-in process is designed to be convenient for customers who prefer to visit our stores. Here’s how it works:

  1. Assessment: Visit your nearest Verizon store with the device you want to trade in. Our knowledgeable staff will assess the device’s condition and provide you with an estimate of its trade-in value.
  2. Verification: Once you agree to the trade-in value, our staff will verify the condition of your device in-store. This may include checking for any damage and ensuring that the device powers on properly.
  3. Credit Application: After verifying your device, we’ll apply the agreed-upon trade-in value towards your purchase or bill right there in the store. You can use this credit towards the latest devices, accessories, or even your monthly Verizon bill.
  4. Recycling: If your device is not eligible for trade-in, we can still responsibly recycle it for you in-store. This helps reduce e-waste and contributes to a cleaner environment.

By trading in your old device at a Verizon store, you can enjoy a hassle-free experience while upgrading to the latest technology. Visit us today to start your trade-in process and discover the benefits of trading in with Verizon.

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How to send phone back to Verizon for trade-in

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How to send phone back to Verizon for trade-in

To send your phone back to Verizon for trade-in, follow these steps:

  1. Visit a Verizon store: Bring your old phone to the nearest Verizon store to initiate the trade-in process. Our staff will assess its condition and provide you with an estimate of its trade-in value.
  2. Agree to trade-in value: Once you agree to the trade-in value, our staff will guide you through the next steps.
  3. Complete paperwork: Fill out any necessary paperwork and provide any required documentation for the trade-in.
  4. Hand over your phone: Hand over your old phone to the Verizon staff, who will take care of the rest. They’ll ensure that your device is securely packaged and sent back to Verizon for processing.
  5. Receive credit: Once Verizon receives and verifies your device, the agreed-upon trade-in value will be applied to your account. You can use this credit towards the purchase of a new device or accessories.

By following these steps and visiting a Verizon store, you can easily send your phone back for trade-in and receive credit towards your next purchase.

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Do I have to trade-in my phone to upgrade Verizon

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Do I have to trade-in my phone to upgrade Verizon

No, you are not required to trade in your phone to upgrade with Verizon. However, trading in your old phone through the Verizon trade-in program can often provide you with credit towards the purchase of a new device, making your upgrade more affordable. It’s worth considering as it allows you to offset the cost of your new device while also responsibly recycling your old one. If you choose not to trade in your phone, you can still upgrade with Verizon by purchasing a new device at full price or through other available options.

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