Find a Victra Verizon store near you.
Hours, directions and services at 1,500+ stores. Victra is a Verizon Authorized Retailer.
- Locations nationwide
- 1,500+
- Serving Verizon customers since
- 1996
- Verizon Authorized Retailer in the U.S.
- Largest
Get ready for
your store visit
Bring these with you and your visit moves faster.
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Valid ID
A government-issued ID, before we discuss account information.
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The account owner
Or an account manager. Not on the account? Get authorized first.
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Updated software
Current software is needed to validate your information.
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Passwords and PIN
Your Apple ID, Google Account and email logins, plus your account PIN.
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A recent backup
Photos, contacts and messages, so moving to a new device is simple.
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Switching to Verizon?
Your current provider's account number, so we can port your number.
What you can do
at a Victra store
Experts on hand to set everything up with you.
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Shop phones and tablets
The latest phones, tablets, smartwatches and accessories.
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Trade in your device
Assessed on the spot, for instant credit, account credit or a gift card.
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Find the right plan
Our experts help you choose a Verizon plan and switch to it.
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Get home internet
Ask about the Verizon Home Internet options at your address.
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Protect your device
Ask about Verizon Mobile Protect, from cracked glass to replacement.
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Pay your bill
Pay in person at any Victra store, or see other ways to pay.
Also at Victra: Verizon discounts for students, educators, first responders, military, veterans and nurses, and current Verizon deals.
Have questions?
We've got answers.
Victra is a Verizon Authorized Retailer: an independent business licensed to sell Verizon products and services. A Verizon store is owned and operated by Verizon. Both sell Verizon devices and plans, but authorized retailers operate independently and may have different policies or promotions.
Victra stores sell Verizon phones, tablets and wearables, accessories, home internet and business internet. Our team can also help with bill payments, plan changes, adding or removing lines, tech support and setup, trade-ins and device activations.
We recommend it. Scheduling ahead can prioritize your visit and cut your wait, especially for plan changes, device help or upgrades. Many stores let you book from their store page: find your store above and open its store details.
A valid government-issued ID, the account owner or manager, your phone with its software up to date, and your passwords and account PIN. If you're switching to Verizon, bring your current account number so we can port your number over. See the store visit checklist.
Yes. You can pay your Verizon bill in person at any Victra store. You can also pay in the My Verizon app, online, or with Auto Pay. See ways to pay your Verizon bill.
Many prices for Verizon devices and plans mirror Verizon's, but specific promotions, deals and pricing can vary by retailer and location. Ask in store, or see current Verizon deals at Victra.
Yes, you can upgrade a cracked or damaged phone at Victra. Its trade-in value may be lower because of its condition. See how the Verizon trade-in program works.
Devices and accessories can be returned or exchanged within 30 days of the original purchase. Conditions and fees apply; see the Victra return policy for details.