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1,500+ Locations
Verizon Authorized Retailer
Since 1996
Expert Device Setup

Victra independently operates this site and is a Verizon Authorized Retailer.

Switching, handled.

Not happy with your phone service? We'll make switching easy.

An older woman and a younger woman laughing together over a phone at home

Why choose Victra.

Switching can feel like a lot. With Victra, a real person walks you through it, one step at a time.

  1. Talk to us

    Call, chat or book a visit.

  2. Bring your bill

    We'll compare your options together.

  3. Pick your phone and plan

    Try them in store first.

  4. We set you up

    Your number, photos, contacts and apps, moved for you.

  5. Make it yours

    Add protection, a watch or more lines.

  6. We're still here

    Stop in any time after you join.

A Victra associate showing a customer the features of a new phone

Before you visit, bring:

  • A valid government ID
  • The account owner or manager
  • Up-to-date software on your phone
  • Your Apple ID, Google Account and email logins
  • Your account number, if you're switching
  • A fresh backup of your old phone
See what to bring, and backup how-tos

Questions about switching? Call 855-492-2986.

Switching or adding a line?

Add a partner, a parent, a teen or the whole family. We do the moving and the math.

  • A smiling girl on the couch using her phone

    Plans

    One for each person on your account.

    See phone plans

  • A smiling university student holding her phone

    Discounts

    For students, educators, first responders, military and nurses.

    See discounts

  • Apple iPad Pro

    Tablets

    Homework, movies and video calls.

    See tablet deals

Not sure which plan fits? Call 855-492-2986.

Why switch at Victra

  • Keep your number

    Most numbers can come with you. We handle the transfer.

  • Trade in your old phone

    Phones, tablets and watches can be traded in for credit.

  • Try before you choose

    Compare phones and plans in store with a Victra expert.

  • Ways to save

    Perks, plus discounts for students, educators, military and more.

Pick your phone and accessories.

  • Apple iPhone 18 Pro

    Apple

    iPhone

    See Apple phones

  • Samsung Galaxy S26 Ultra

    Samsung

    Galaxy

    See Samsung phones

  • Google Pixel 11 Pro

    Google

    Pixel

    See Google phones

  • Phone accessories: a power bank, earbuds, a charger and screen protectors

    Shop online

    Accessories

    Cases, screen protectors, chargers and audio

    Shop accessories online

Friends on a couch cheering at a show on the TV

Add your favorite streaming
to your plan.

Verizon perks let you add services like Netflix, Disney+ and YouTube Premium to an eligible plan.

Perks to choose from

  • Entertainment

    Netflix & HBO Max (With Ads)

  • Entertainment

    Disney+, Hulu & ESPN+

  • Entertainment

    YouTube Premium

  • Entertainment

    FOX One

  • Entertainment

    Apple One

  • Entertainment

    Apple Music Family

  • Productivity

    Google AI Pro

  • Productivity

    Unlimited Cloud Storage

  • Productivity

    Mobile Hotspot

  • Productivity

    3 TravelPass Days

  • Family

    Verizon Family Plus

Perks are optional add-ons offered by Verizon on eligible myPlan, myHome and Simplicity plans. Verizon sets and can change which perks are available and their terms. See Verizon's perks page.

A woman relaxing at home with her laptop

Home internet

Home internet starting at $30/mo

Prefer fiber? Fios Home Internet · Frontier Internet.

Questions about perks or home internet? Call 855-492-2986.

Quick answers to
common questions.

Is Victra the same as Verizon?

Victra is the largest Verizon Authorized Retailer in the U.S. We're an independent business licensed to sell Verizon devices and plans, so some policies and promotions can differ from a Verizon-owned store.

Can I keep my phone number?

Most numbers can come with you, though a few aren't eligible. Bring your current account number and we'll transfer it for you.

What can I trade in?

Phones, tablets and smartwatches, for instant credit, account credit or a gift card. A cracked phone can still be traded in, though its value may be lower. How trade-in works

Do I need an appointment?

No, but it helps. An appointment can prioritize your visit and cut your wait. Book an appointment

Can you add or remove a line, or change my plan?

Yes. Stop in and we'll make the change on your account, and walk you through the plans that fit.

Do you have discounts for students, teachers or first responders?

Verizon offers discounts for students, educators, first responders, military, veterans and nurses, and we can help you verify. See discounts

Can you help with my bill?

Yes, with billing questions, plan details and service changes. For usage history and settings, use the My Verizon app. Pay my Verizon bill

What else can I do in store?

Shop phones, tablets, watches and accessories, ask about home and business internet, get tech support and setup, trade in a device or activate a new one.

Verizon Home Internet

Starting at $30/mo

Offer terms

See home internet plans

Ready to switch? Talk to a Victra expert.