Why choose Victra.
Switching can feel like a lot. With Victra, a real person walks you through it, one step at a time.
- 01
Talk to us
Call, chat or book a visit.
- 02
Bring your bill
We'll compare your options together.
- 03
Pick your phone and plan
Try them in store first.
- 04
We set you up
Your number, photos, contacts and apps, moved for you.
- 05
Make it yours
Add protection, a watch or more lines.
- 06
We're still here
Stop in any time after you join.
Before you visit, bring:
- A valid government ID
- The account owner or manager
- Up-to-date software on your phone
- Your Apple ID, Google Account and email logins
- Your account number, if you're switching
- A fresh backup of your old phone
Questions about switching? Call 855-492-2986.
Switching or adding a line?
Add a partner, a parent, a teen or the whole family. We do the moving and the math.
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Plans
One for each person on your account.
See phone plans
-
Discounts
For students, educators, first responders, military and nurses.
See discounts
-
Tablets
Homework, movies and video calls.
See tablet deals
Not sure which plan fits? Call 855-492-2986.
Why switch at Victra
Keep your number
Most numbers can come with you. We handle the transfer.
Trade in your old phone
Phones, tablets and watches can be traded in for credit.
Try before you choose
Compare phones and plans in store with a Victra expert.
Ways to save
Perks, plus discounts for students, educators, military and more.
Pick your phone and accessories.
-
Apple
iPhone
See Apple phones
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Samsung
Galaxy
See Samsung phones
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Google
Pixel
See Google phones
-
Shop online
Accessories
Cases, screen protectors, chargers and audio
Shop accessories online
Add your favorite streaming
to your plan.
Verizon perks let you add services like Netflix, Disney+ and YouTube Premium to an eligible plan.
Perks to choose from
-
Entertainment
Netflix & HBO Max (With Ads)
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Entertainment
Disney+, Hulu & ESPN+
-
Entertainment
YouTube Premium
-
Entertainment
FOX One
-
Entertainment
Apple One
-
Entertainment
Apple Music Family
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Productivity
Google AI Pro
-
Productivity
Unlimited Cloud Storage
-
Productivity
Mobile Hotspot
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Productivity
3 TravelPass Days
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Family
Verizon Family Plus
Perks are optional add-ons offered by Verizon on eligible myPlan, myHome and Simplicity plans. Verizon sets and can change which perks are available and their terms. See Verizon's perks page.
Home internet
Home internet starting at $30/mo
Prefer fiber? Fios Home Internet · Frontier Internet.
Questions about perks or home internet? Call 855-492-2986.
Quick answers to
common questions.
Is Victra the same as Verizon?
Victra is the largest Verizon Authorized Retailer in the U.S. We're an independent business licensed to sell Verizon devices and plans, so some policies and promotions can differ from a Verizon-owned store.
Can I keep my phone number?
Most numbers can come with you, though a few aren't eligible. Bring your current account number and we'll transfer it for you.
What can I trade in?
Phones, tablets and smartwatches, for instant credit, account credit or a gift card. A cracked phone can still be traded in, though its value may be lower. How trade-in works
Do I need an appointment?
No, but it helps. An appointment can prioritize your visit and cut your wait. Book an appointment
Can you add or remove a line, or change my plan?
Yes. Stop in and we'll make the change on your account, and walk you through the plans that fit.
Do you have discounts for students, teachers or first responders?
Verizon offers discounts for students, educators, first responders, military, veterans and nurses, and we can help you verify. See discounts
Can you help with my bill?
Yes, with billing questions, plan details and service changes. For usage history and settings, use the My Verizon app. Pay my Verizon bill
What else can I do in store?
Shop phones, tablets, watches and accessories, ask about home and business internet, get tech support and setup, trade in a device or activate a new one.
Victra is a Verizon Authorized Retailer and independently owned; it is not Verizon. Devices, plans, home internet, perks and discounts are provided by Verizon, which sets and can change their availability, eligibility and terms. Discounts require verification. Device images are for illustration.
Ready to switch? Talk to a Victra expert.