Verizon Device Coverage and Protection

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  Verizon Mobile Protect

  Your device coverage is critical. That's why Verizon Mobile Protect gives you same day delivery and setup for replacement smartphones and new devices purchased from Verizon. Plus, you will get access to 24/7 digital security and privacy tools and Tech Coach expert support.
  
  

  
  
  • Device coverage for your phone or tablet against loss, theft, damage and after-warranty defects
  
  
  • Same day delivery & setup*
  
  
  • Fast unlimited screen crack repairs for $29 each
  
  
  • Battery replacement from Verizon-authorized repair facilities
  
  
  • 24/7 Tech Coach & Security Advisor Support for optimizing device performance, digital security, and privacy as well as help with resolving security vulnerabilities
  
  
  • Unlimited Device Refreshes at participating UBreakiFix locations for a device cleaning and ensure it's optimized for speed, performance, & battery life.
  
  Click here for more detailsAvailable for approved insurance claims in select locations, which are subject to change at any time, contingent on certain criteria including claim approval time, customer location, and technician availability. Select smartphones, subject to inventory availability. Eligibility determined at time of claim approval. Replacement devices could be new, remanufactured or refurbished. Available in select locations and for select devices, which are subject to change at any time. Applies to new devices purchased on verizon.com, if presented at time of device purchase, and is contingent on certain criteria, including device purchase time, device availability,customer location, and technician availability. This benefit is provided by Mobile Secure.
  

  
  

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  What is the cost?

  $14 or $17 per line or $50 for Verizon Protect Mult-Device coverage for 3-10 lines. Provides coverage for 3 registered lines.
  
  Cracked screen repairs cost $29 per repair
  
  Other deductibles apply when making a claim. Visit Asurion HERE to check deductibles.
  
  

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  When can I buy it?

  You may add device coverage within 30 days of purchasing a new device or if you are activating your own device as long as it's in good working condition.
  

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  How can I purchase?

  You may contact your representative who you purchased your device and they can add Verizon Mobile Device Protect to your account or you can call 1-800-279-3550 and we will get you protected.

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  How can I make a repair claim?

  To file a claim, you must be the Verizon authorized account owner or account manager. This requires your Verizon account PIN. You must also pay your deductible (when applicable) at the time of a claim. For more information on the deductible amounts by device please visit here.
  
  For lost, stolen or damaged devices, you can file a claim on insurance partner Asurion’s website or by calling 1-888-881-2622 (M-F, 9 to 9 EST) . For devices with a manufacturer’s defect, you can call Verizon at 1-866-406-5154.
  
  When filing a claim, you may be asked to provide your device ID as well as the make and model of your device.
  
  (Florida residents should work through Asurion for all claims, including those related to defects.)

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  Need business coverage? Meet Verizon Protect Business

  Verizon Protect Business not only covers your eligible devices, but also helps you manage business devices and provide you with security software. With Verizon Protect Business, you get all of what is offered in the standard Mobile Device Protect solution from Verizon plus free access to industry-leading solutions from some of our top software and security partners. We’ve teamed up with thought-leaders in mobile threat defense technologies and services to help you streamline and protect mobility across your business with:
  
  Mobile Endpoint Security from Lookout
  Set policies for device apps to control risks, seal off and safeguard your sensitive information from phishing, apps, network threats.
  
  Mobile Device Management from Wandera
  Connect remote workers to business applications, managing their data, and advanced threat protection.
  
  Moda and IoT Connect from Asavie
  Manage GDPR, HIPAA, Sarbanes-Oxley compliance on any SIM-enabled device. Deliver easy, secure access to the content employees need on Wi-Fi or cellular networks.
  
  Mobility Management & Mobile Threat Defense Solutions from MobileIron
  MobileIron is a mobility management platform that allows you to implement security policies and manage devices, apps and content while giving your employees access to corporate data on the devices they choose. It extends security even further with embedded mobile threat defense (MTD) and controls for conditional access with zero-sign-on (ZSO) technology.
  
  Mobile Device Management (MDM) from Verizon
  Enables small business owners to manage, track and control the mobile devices and connecting to their networks. For example, you can set and control your security policies, access to applications and websites, and settings on mobile hotspot and USB devices through a single portal.
  
  If you have questions or need help with enrolling please call 1-800-279-3550 (M-F, 9 to 9 EST).

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