How to Find Your Verizon Account Number on Any Device

If you’re switching carriers, setting up number porting, or managing billing, you’ll almost certainly be asked for your Verizon account number. Many people don’t memorize it, and it’s not always in the first place you expect to look.

This guide walks you through exactly where to find your Verizon account number for:

• Verizon wireless (postpaid and prepaid)
• Verizon Fios Home Internet and TV
• Small business and enterprise accounts

You’ll see step‑by‑step instructions on the Verizon website and apps, plus where to find your number on a bill or device. We’ll also clarify which number you actually need if you’re porting your phone line to another carrier.

Understanding Your Verizon Account Number vs. Other IDs

Before you start searching, it helps to know what you’re looking for—and what to ignore.

What your Verizon account number is

Your Verizon account number is a unique identifier tied to your overall Verizon billing account, not to any specific phone number or device. It is typically:

• Numeric (sometimes with a leading zero)
• The same for all lines under a shared account
• Used for billing, account transfers, and carrier changes

When another carrier asks for your “Verizon account number” to port your number, this is the value they’re requesting.

Common numbers that are not your account number

It’s easy to confuse your account number with other Verizon or device identifiers. These are not your Verizon account number:

• Phone number: Your 10-digit mobile number (or Fios voice line) is different from your account number.
• IMEI / MEID: The hardware identifier for your device, visible in phone settings or on the box.
• ICCID / SIM number: The long number printed on a physical SIM or viewable for an eSIM in settings.
• Order or tracking numbers: Numbers related to recent purchases or shipments.
• PIN or port-out PIN: A security or transfer code, not the same as the account number.

If a form or agent asks for a “Verizon account number,” they are not asking for any of the above.

How to Find Your Verizon Wireless Account Number

Most people searching for this information are Verizon wireless customers preparing to switch carriers or manage billing. The fastest way to find your account number is in My Verizon, either in the app or on the web.

Find your account number in the My Verizon mobile app

These steps apply to standard postpaid wireless accounts using the official My Verizon app on iOS or Android.

1. Open the My Verizon app
   • If you don’t have it yet, download it from the [App Store] or [Google Play].
2. Sign in with your Verizon User ID or registered mobile number and password.
   • If you’ve set up biometric login (Face ID, fingerprint), use that to sign in more quickly.
3. Go to the Account section
   • On most current versions, tap Account at the bottom navigation bar.
   • In some layouts, you may need to tap the Menu icon (☰) first and then choose Account.
4. Locate your account details
   • Look for an area labeled Account details, Account overview, or Profile & settings.
   • Your account number is typically displayed near your account name or billing information.

If you manage multiple Verizon accounts (for example, a personal wireless account and a small business account), verify that you’re viewing the correct account by checking the account nickname and associated phone numbers before copying the number.

Find your Verizon wireless account number on the Verizon website

If you prefer a browser, My Verizon on the web also displays your account number clearly.

1. Go to the Verizon sign-in page and log in to [My Verizon].
2. After signing in, you’ll land on the Account overview or My Verizon Home page.
3. In the upper area of the page, look for an Account or Profile section.
4. Your account number is usually listed near your account name, billing address, or under a link like Account settings or Account details.

Because Verizon periodically updates the layout, the exact label may vary slightly. If you don’t see it immediately:

• Check Profile, Account settings, or Billing sections.
• Open the dropdown near your name at the top right and select Account details or similar options.

Find your account number on your Verizon wireless bill

If you receive a paper bill or download a PDF statement, your account number is printed on the first page.

1. Paper bill
   • Look at the top of page one.
   • You’ll typically see your name, billing address, and then your account number in a line labeled “Account number” or “Account #”.
2. Digital/PDF bill
   • Sign in to My Verizon on the web.
   • Go to Bill or Documents & receipts and open your latest statement.
   • The account number appears on the first page header, similar to the paper bill layout.

If you’re porting your number, use the account number from your latest bill to avoid any confusion with older account structures or merged accounts.

Special note for Verizon prepaid wireless accounts

Verizon prepaid historically treated account numbers a bit differently than postpaid.

For many Verizon prepaid lines:

• Your prepaid account number may not be displayed prominently in the standard My Verizon Postpaid app.
• In some cases, it is associated with your prepaid profile and may be accessible by contacting support.

If you have a Verizon prepaid line and can’t see an account number in your app or online:

• Call Verizon prepaid support from your prepaid phone or the general support number listed in your account.
• Verify your identity (you may be asked for your PIN or security information).
• Ask the agent to provide your prepaid account number for porting or account management purposes.

Because prepaid systems and policies evolve over time, it’s important to rely on the information visible in your current app or what Verizon support confirms, rather than outdated instructions from third-party blogs.

How to Find Your Verizon Fios Home Internet or TV Account Number

If your question is about Verizon Fios (home internet, TV, or digital voice) rather than mobile, your account number might appear in a slightly different place, but the overall process is similar.

Find your Fios account number online

1. Go to [My Verizon] in a browser and sign in with the User ID linked to your Fios service.
2. From your Account overview, confirm that you’re viewing your home services account, not a separate wireless account.
3. Look for a section titled Fios Home Internet, Home services, or TV and Internet.
4. Within that area, select Account details, Account settings, or Profile.
5. Your Fios account number is typically listed alongside your service address and billing information.

If you have both wireless and Fios under one login, you may see a way to switch accounts or switch services. Make sure you’re in the Fios/home services view if that’s the account you need.

Find your Fios account number on your bill

On a Fios paper or digital bill:

• Your account number usually appears at the top of the first page.
• It may be labeled as Fios account number, Account number, or simply Account #.
• Verify you’re looking at the Fios bill (showing internet/TV/phone charges) rather than a separate wireless billing statement.

If you download statements:

1. Sign in to [My Verizon].
2. Go to your Bill or Documents section.
3. Open a recent Fios statement and view page one for the account number.

Verizon Account Numbers for Business and Enterprise Customers

If you manage a business account, your Verizon account number may appear in dedicated business portals or on business-class invoices.

Small business wireless or Fios accounts

For small business users:

• Sign in to My Business or the designated Verizon business portal rather than the standard consumer My Verizon app.
• From your account overview, look for:
  • Account number
  • Billing account number
  • Or a similar label near your business name and billing address

On a business invoice, your account number will typically be visible on the first page, often near the company name and billing period.

Enterprise and corporate accounts

If you’re part of a larger organization with centrally managed wireless or network services:

• You may not have full visibility into the master billing account.
• Your local administrator or telecom manager is often the right contact to provide the official Verizon account number used for billing and contracts.
• If you have access to a corporate portal, check for an Account or Billing tab; the account identifier there is the one typically required for contract-related changes or carrier migrations.

For security and compliance reasons, some enterprises restrict access to full billing details, so be prepared to work through your internal IT, procurement, or telecom team.

Account Numbers, Porting, and Security: What You Need to Know

Many people go looking for their Verizon account number right before they transfer their mobile number to another carrier. If that’s your situation, there are a few additional details to keep in mind.

Why carriers require your Verizon account number

When you port (transfer) your number from Verizon to another carrier, the new carrier usually asks for:

• Your Verizon account number
• A transfer PIN or port-out PIN (for wireless)
• Your billing ZIP code (sometimes)
• The exact name on the account, in some cases

Your account number acts as a verification that you’re the legitimate account holder and helps prevent unauthorized transfers.

Don’t confuse the port-out PIN with your account number

For Verizon wireless:

• The port-out PIN is a separate, short, time-sensitive code used just for number transfers.
• It is not the same as:
  • Your account number
  • Your My Verizon login password
  • Your general account PIN or security question

To generate or retrieve a port-out PIN, you typically use the My Verizon app or dial a Verizon code from your phone. Exact steps evolve as Verizon updates security, so it’s best to follow instructions in your current app or from Verizon support.

When filling out a port request with another carrier, expect to enter both:

• Your Verizon account number (as found via app, web, or bill)
• Your port-out PIN or “transfer PIN”

Protecting your account number

Your Verizon account number is sensitive information. Treat it like you would any key financial identifier:

• Avoid sharing it over unsecured email or text.
• Be cautious when entering it on third-party websites.
• If a retailer or online service asks for it and you’re uncertain why, ask for a clear explanation or contact Verizon directly to confirm.

If you suspect that your account information has been misused, contact Verizon support immediately and review your account activity in My Verizon.

Key Takeaways and Next Steps

If you’re asking “How do I find my Verizon account number?” the fastest path depends on the type of Verizon service you use:

• Verizon wireless (postpaid)
  • Check the My Verizon app under Account or Account details.
  • Or sign in on the My Verizon website and look at your Account overview.
  • Your account number is also printed on page one of your latest bill.
• Verizon prepaid wireless
  • Your account number may not appear clearly in the standard app.
  • If you don’t see it, contact Verizon prepaid support and request your account number for porting or account management.
• Verizon Fios home services
  • Sign in to My Verizon and switch to your home/Fios view to see your account details.
  • Or find it at the top of your Fios bill, paper or digital.
• Business and enterprise accounts
  • Use the My Business or enterprise portal, or check a business invoice.
  • For large organizations, your internal telecom or IT admin may need to provide the official account number.

Once you have your Verizon account number, store it in a secure place so the next time you change devices, adjust service, or switch carriers, you don’t have to hunt for it again.