MD-Hagerstown
17318 Valley Mall Rd Suite C
Next To BJ's
Hagerstown  MD  21740
USA
Phone: (240) 329-4263

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Hagerstown, Maryland Verizon

Welcome to your neighborhood Verizon retailer!

Hagerstown, Maryland, is a historic city located in the western part of the state, serving as the county seat of Washington County. Nestled in the scenic Cumberland Valley, Hagerstown offers a rich cultural heritage and a thriving arts scene. The downtown area boasts well-preserved 19th-century architecture, boutique shops, and diverse dining options. The city is known for its numerous parks and outdoor recreational opportunities, including Hagerstown City Park, which features a lake, museums, and beautiful gardens. Hagerstown is also a transportation hub, intersected by major highways and close to the Appalachian Trail. This makes it a convenient place to live with easy access to both urban amenities and natural beauty in the surrounding area.

Your new Hagerstown, Maryland Victra Verizon Authorized Retailer is conveniently located at Valley Mall Road just across Starbucks and Noodles and Company. We are close to Sleep Number and BJ’s Restaurant & Brewhouse.

This Verizon store is the place to come in Hagerstown, Maryland for a full range of wireless devices, including the latest generations of iPhone, Google, Samsung and other Android smartphones. We also offer a variety of leading-brand tablets to fit every budget, plus great accessories like headphones and wireless hotspots.

Whether you’re heading out Hagertown City Park, stop by your local Victra Verizon Authorized Retailer and ask our friendly associates to help you stock up on the newest tech to make your day more enjoyable.

Call or come by today! You can also browse our other Verizon Store Locations here!

Exterior of Victra Verizon Authorized Retail Store in Hagerstown, MD.   Interior of Victra Verizon Authorized Retail Store in Hagerstown, MD.

FAQs for Verizon Hagerstown

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1. What are the store hours for Verizon Hagerstown?

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Find our updated hours at https://victra.com/stores/md-hagerstown/

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2. How to make a appointment at Verizon Hagerstown?

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Call the Hagerstown location at (240) 329-4263 to schedule your visit or click here to schedule an appointment.

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3. Can I pay my Verizon bill at Hagerstown?

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Yes! Our staff can assist with in-person bill payments. Visit us to complete your payment or learn more about accepted payment methods at Hagerstown.

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4. How do I check if my device is available at Verizon Hagerstown?

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To check the availability of your device at Hagerstown, contact the store at (240) 329-4263 to confirm availability. Our team is ready to help you find the perfect device.

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5. Can I pre-order new devices at Verizon Hagerstown?

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Absolutely! Stop by during the pre-order period for upcoming device launches and reserve your phone, tablet, or smartwatch.

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6. Is Verizon home internet available at Verizon Hagerstown

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Contact us at (240) 329-4263 or visit the store to learn more about Verizon Home Internet options available in your area.

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7. Does Verizon Hagerstown offer phone trade-in?

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Yes, we accept phone trade-ins. Bring your old device to the store, and our team will provide an estimated trade-in value.

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8. Can I upgrade my Verizon plan at Hagerstown

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Yes, we can assist with plan upgrades and help you choose the best Verizon plan to fit your needs.

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Allie Bobeck
5/4/2022
I came to upgrade my phone and Jeff was so nice and made the experience great!
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Chantel Cuevas
6/1/2022
There was a ginger man there by the name of Pocahontas and he was top notch!
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Mike Williams
6/1/2022
They really were friendly and helpful when the other Verizon store wasn't!!
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Sandra Robinson
7/12/2022
BJ was a fantastic person who helped us get what we wanted in a timely manner all while helping other customers as he was the only employee working at the time. He multi tasked very well! Awesome BJ!!
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Richard Noel
7/23/2022
The individual that helped me was amazing Michael was truly helpful.
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Joshua Lum
7/22/2022
I was assisted by a young man named Michael, he was so helpful and knowledgeable. He made the experience fun and easy.
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Naomi Fulcher
8/16/2022
Benjamin was great! He answered all my questions and it was a quick visit and I got everything done that I needed
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Eric Andrews
8/20/2022
Michael was very knowledgeable and easy to deal with. I will not hesitate to contact him once again with any issues related to my wireless account/phones.
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Shannon Peters
9/7/2022
Great customer experience. If you need a new phone go see Vincent or Michael. Also shout out to Bj and Chuck.
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Bonnie Norris
9/8/2022
It was super quick to setup my new phone. The gentleman that helped me was very good, he made sure I was happy with everything. Quick, easy and out the door perfect.
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Akhmad Akhmedov
11/5/2022
BJ, what and awesome guy. Excellent customer service. The guy was very patient. I kept changing my mind, wasn’t sure what I needed, but he did not even once said that I need to make up my mind lol. I thought that that was a value to have. He was multitasking which is great, no customer had to wait even for a minute. Overall had a great experience and location.
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Rhonda Clinton
11/15/2022
BJ and the rest of the staff are super friendly and efficient. There are other locations that are closer to me but I will always come to this location because of the exceptional customer service!
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Lyle Seigel
11/25/2022
Excellent Verizon store with knowledgeable and courteous staff, and very convenient to I-81 near Valley Mall in Hagerstown, MD!
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Ken Blackwelder
2/4/2023
Chuck provided outstanding service in setting up my phone and watch.
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