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For more details on this offer please visit the Verizon x Simplisafe Frequently Asked Questions page.
After purchasing and installing Verizon 5G or LTE Home Internet and a brief waiting period elapses, your first month of Simplisafe can be free and there’s no contract, so cancel at any time. Get one month free of interactive monitoring also, which is either a $17.99/month or $27.99/month value depending on the SimpliSafe package chosen.
You are not required to sign up for the interactive home monitoring service as part of the offer. You can cancel interactive monitoring through SimpliSafe. All equipment will work without monitoring. The one free month of SimpliSafe interactive monitoring service begins after you redeem their SimpliSafe offer, receive SimpliSafe’s equipment and activate the system. After the one-month promotion, your Simplisafe subscription will automatically renew at $27.99/month or $17.99/month, depending on the home security plan you select when the monitoring service was activated, unless you cancel through SimpliSafe before the promotional period ends
5G/LTE Home Internet Customer Redemption Steps:
SimpliSafe Redemption Process:
- Upon purchase of 5G Home Internet / LTE Home Internet and eligible Price Plan, you should receive information highlighting the SimpliSafe promotion:
- In an order confirmation email
- As a tile on MyVerizon.com / MyVerizon App
- Once you activate the Verizon Home Internet Service, there is a 65-day wait period until you can redeem the SimpliSafe offer where you must purchase, install and maintain the qualifying Verizon Home Internet service in good standing.
- You have 60 days to redeem the offer.
Step |
Action |
1 |
Sign in to your My Verizon Mobile account (.com or app). |
2 |
Navigate to your My Verizon Mobile account page. |
3 |
Click the SimpliSafe redemption tile under For you, on us. |
4 |
On the next page, review and agree to the Terms & Conditions, which enable you to Claim offer now. |
5 |
You will be directed to the SimpliSafe website, where you will be asked to enter your shipping address for SimpliSafe equipment delivery.
Note: You can also opt-in to the monitoring service on this website (not required). |
For questions regarding your eligibility, network issues, order assistance, promotional redemption, or challenges with the My Verizon app, please call Victra at 1-800-279-3550.
For billing questions please call Verizon at 1-800-922-0204.
For questions on getting started with SimpliSafe, service plan options, troubleshooting, please contact us.
Customers can refer to the SimpliSafe Help Center for assistance. The SimpliSafe Help Center includes details on:
- Using Your SimpliSafe System
- Troubleshooting
- Orders and Billing
What is the SimpliSafe offer?
Add new 5G Home Plus service between 5/11/22 – 9/21/22 and get a SimpliSafe 8-piece Bundle (a $432 value):
- 1 HD Wi-Fi security camera
- 2 entry sensors
- 1 motion sensor
- 1 leak detection sensor
- 1 base station
- 1 keypad
- 1 keyfob remote
- 1 month free of interactive monitoring*, then either $17.99/month or $27.99/month depending upon the package chosen.
Add new 5G Home or LTE Home service between 5/11/22 – 6/15/22 and get a 4-piece Bundle (a $342 value):
- 1 HD Wi-Fi security camera
- 1 entry sensor
- 1 base station
- 1 keypad
- 1 month free of interactive monitoring*, then either $17.99/month or $27.99/month depending upon the package chosen.
You are not required to sign up for home monitoring service. You can cancel interactive monitoring through SimpliSafe by calling 888-910-1215. All equipment will work without monitoring.