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Victra independently operates this site and is a Verizon Authorized Retailer.

Welcome to Verizon

Review the resources below to make sure you’re ready in-store.

Valid ID

For our guests protection, we require a valid government issued ID before discussing account information.

Account Owner/Manager

An account owner or manager is required before accessing any account information.

Latest Software

Software needs to be up to date in order to validate information.

Usernames and Passwords

Google Account, Apple ID, Emails, etc. will help any transfer processes.

Switching Carriers?

Make sure to have your account number handy to port your number over.

Frequently Asked Questions (FAQ) – Cloud Backup & Password Reset

If you forgot your cloud storage password, follow these official guides for a quick reset:

Backing up your smartphone, tablet, or computer is essential to protect important files and data. Here’s how to back up to the cloud:

If you prefer local backups instead of cloud storage, follow these steps to back up your device to a PC or Mac:

Back Up Android to a Computer

Back Up iPhone or iPad to a Computer

Pro Tip: Regular backups help prevent data loss in case of phone damage, loss, or software failures.

For detailed step-by-step instructions, visit the official guides linked above.