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Eargo Hearing Aid Support

Eargo Hearing Aid Support

What’s Next?

We’re excited to join you in your journey back to the world of hearing again, and we know you’ll love your new Eargo Micro Hearing Device! In partnership with Eargo, the Eargo team will connect with you via email or phone in the next few days to help you get the most out of your new Eargos.

Use of the Eargo mobile app will be available within 24 hours of your purchase. Need Eargo Hearing Aid Support? If you have questions about the app or anything else, please call the Eargo Support team at 800-615-9000.

In the meantime, here are a few things you can do until you receive your Welcome Call from your Eargo Support Expert.

Charge Your New Eargos

First, you’ll want to charge your new Eargos for 4-6 Hours before using. Check out this video to “Get to Know Your Charger.”

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Getting Started with Eargo

We’ve curated a series of videos that can help you learn more about your new Eargos and how to get started after you’ve fully charged your devices.

Getting Started Videos

Pre-Set Hearing Programs

Until you are able pair with your Eargo App, check out how to use the 4 Pre-Set Hearing Programs to see which works best for you. Once you can pair your Eargos with the Eargo mobile app, you’ll be able to customize each device, as well as, setup different programs.

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*Eargos are intended for use in adults with mild to moderate high-frequency hearing loss. Will not restore normal hearing. Full benefit best obtained with frequent use. Copyright © 2022 Eargo Inc. – All Rights Reserved. Product availability varies by location. See or your local VICTRA store for further detail. Restrictions apply. Company and product names mentioned may be trademarks of the respective owners. ©2022 VICTRA IMPORTANT CONSUMER INFORMATION: Subject to separate VZW agreement, calling plan & credit approval, where applicable. Screen images are simulated; actual appearance of devices may vary. All company names, trademarks, logos & copyrights not property of Verizon Wireless are the property of their respective owners.

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