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Affordable Connectivity Program (ACP)

ACP FCC Affordable Connectivity Program $30 monthly Internet Subsidy for Eligible Households and Families

What is the Affordable Connectivity Program (ACP)?
ACP is part of the US Federal Communications Commission. It provides monthly financial assistance for home internet for you to get jobs, connect to healthcare, and learn online. 

Step 2

Confirm you have active internet service with Verizon or get the service. Active service with Verizon is required. As a current or new Verizon customer, you must have or move to a Verizon plan with internet access. You may complete your order online in one of our more than 1,500 retail store locations, on verizon.com or or click to call 1.800.Verizon (1.800.837.4966).
Verizon Home Internet: Address Checker

Step 3

After your internet service is activated, click to call 1.800.Verizon (1.800.837.4966) to enroll by phone in ACP for Verizon Fios Internet plans or click to call 1.800.922.0204 for enrolling 5G Home Internet, LTE Home Internet or Mobile plans in the ACP. Then the subsidy will be applied to your bill.
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Frequently Asked Questions (ACP)

 

1. What is the Affordable Connectivity Program (ACP)?

The Affordable Connectivity Program (ACP) is a U.S. government program run by the Federal Communications Commission (FCC)  to help low-income households pay for internet service and connected devices like a laptop or tablet. You are eligible if your household’s income is below 200% of the Federal Poverty Line, or if you or someone you live with currently receives direct government assistance from programs like SNAP, Medicaid, SSI, WIC, Pell Grant, or Free and Reduced-Price Lunch. If eligible for ACP, you get:

  • Up to a $30/month discount on your home internet service from Verizon
  • Up to a $75/month discount if your household is on qualifying Tribal lands
  • A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of more than $10 but less than $50)

2. How does the program work?

Check here if you or your household qualifies:

(1) You qualify for the $30 monthly subsidy if your household income is at or below 200% of the 2022 Federal Poverty Line:

1 person in the household: $27,180
2 people in the household: $36,620
3 people in the household: $46,060
4 people in the household: $55,500
5 people in the household: $64,940
6 people in the household: $74,380
7 people in the household: $83,820
8 people in the household: $93,260
For every additional member add $9,440
*Guidelines above are for the 48 contiguous states.
If you live in Alaska or Hawaii your thresholds are 25% and 15% higher.

You will need to show proof of income using the most recent tax return or three consecutive pay stubs. 

(2) You are also eligible for the subsidy if you or a member of your household receive direct assistance from the US Federal Government through any of these programs:

Supplemental Nutrition Assistance Program (SNAP)
Medicaid
Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
Supplemental Security Income (SSI)
Federal Public Housing Assistance (FPHA)
Veterans Pension and Survivors Benefit
Free and Reduced-Price School Lunch Program or School Breakfast Programs
Federal Pell Grant Recipient (within the current year)

If you live on Tribal lands, the the following types of assistance also qualify for a subsidy up to $70 monthly:
Bureau of Indian Affairs General Assistance
Head Start program (meet income qualifying standard)
Tribal Temporary Assistance for Needy Families
Food Distribution Program on Indian Reservations

Receiving LifeLine benefits also qualifies you for the ACP subsidy. This means if you have LifeLine on your Verizon Voice account the your ACP application for subsidy will be accepted.

3. What Verizon internet plans are eligible for the subsidy?

Any Verizon Home Internet plan is eligible for the $30 monthly subsidy:
Verizon Fios
Verizon 5G Home Internet
Verizon 4G/LTE Home Internet

4. How do I sign up?

Stop by any Victra-Verizon authorized retailer store location or apply online.

5. How will my bill look?

The $30 monthly subsidy appears on your monthly bill as a credit applied after your other discounts

6. How long will the ACP program last and what happens if the program expires?

There is no end date for the ACP program – as long as the program continues to receive Congressional funding, it will continue. 

7. Who can I call with questions or complaints?

As an ACP customer you have the right to file a complaint with the FCC at ACP Complaint Center or call 888-225-532.

8. What happens if I change addresses or change internet providers?

If you change internet providers please make sure that your new provider participates in the ACP program by checking here on the ACP website. Your new provider may require that you reapply through the ACP website.

 

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