Commonly Asked Questions
Who Is RedeemYourTravel.com?
RedeemYourTravel.com has partnered with Victra to provide customers with exclusive savings on resort stays and Princess cruise itineraries.
What are Travel Rewards, and how did I get them?
Travel Rewards are special savings currency that can be applied to cruise vacations with Princess Cruises and resort stays at some of the most beautiful properties in the world. You’ve earned Travel Rewards because of an in-store purchase with Victra.
How much are Travel Rewards worth?
Travel Rewards have no cash value and have no value outside of RedeemYourTravel.com. Rewards enable you to purchase cruises and resort stays at exclusive savings below published market rates and fares.
How do I use my Travel Rewards?
It’s easy! Create your account on RedeemYourTravel.com and redeem your Promo Code. Once you’ve confirmed your email address, you can start using your Travel Rewards on RedeemYourTravel.com. When you search for a cruise itinerary or resort property, the maximum number of Travel Rewards will be applied once the search results are displayed. When you select the resort property and room type or specific cruise itinerary, the total number of rewards will be adjusted to use the maximum amount of rewards available to use for that purchase.
Why can’t I use all my Travel Rewards on a single purchase?
Because of your purchase with Victra, you’ve unlocked exclusive pricing. Applying your Rewards allows you to eliminate the markup placed on travel by other providers, so you always pay the lowest price when booking with RedeemYourTravel.com.
How long do I have to use my Travel Rewards?
Your Promo Code must be activated on or before February 16, 2024. Once you activate your Promo Code by creating your account, your rewards will be valid for one year from the date of activation.
If I have Travel Rewards left over after my first purchase, can I book another cruise vacation or resort stay?
Absolutely! If you have additional rewards left over after you book a cruise or resort stay, those unused rewards will remain in your account until their expiration date, and you can apply them to save on other vacations with RedeemYourTravel.com.
Do I have to pay taxes or fees when I get to the resort?
Depending on where you choose to stay, you may owe resort fees and taxes. It is recommended that you contact the resort property directly for any questions regarding fees due at check in.
I need to make changes to my cruise reservation. Who do I contact?
We’re happy to help answer any questions you may have or make any adjustments to your cruise. Please call our Cruise Service team at 888.403.0843, Mon-Fri, 8am -6pm MST.
I need to make changes to my resort stay reservation. How do I do that?
We’re happy to help answer any questions you may have or make any adjustments to your resort stay. Please call our Resort Service team at 888.403.0843, Mon-Fri, 8am -6pm MST.
I earned multiple promo codes. How do I redeem multiple promo codes?
If you have multiple promo codes to activate, you can do so in your account. After you’ve created and confirmed your account, log in with your username and password. Click on the profile icon in the upper right corner and select “Redeem Promo Code”. Enter your additional promo code to add your Travel Rewards to your account.