Victra independently operates this site and is a Verizon Authorized Retailer.

Additional Helpful Information For New Employees



Click to view our Commissions FAQ page. NOTE: this page is only visible when you are logged into the single sign-on (SSO). There is so much content, and we know you have questions about how to maximize your paycheck. So don’t stop there!

Click to go to Vision and see more details. Go to Resources > Resource Center > Payroll & Commissions and click around.  


Dress Code 

(Revised 6.29.2020)

Victra strives to maintain a professional atmosphere Group Photo Of Victra Employees Verizon Store Near Methat accurately represents the Company’s image to the public. Employees should use good judgment regarding their clothing, be clean and neat in their appearance, and dress in a manner that complies with the requirements of their position as stated in this policy. Employees are not required to purchase specific Victra attire or gear. Any employee who is not dressed in proper professional attire consistent with this policy will be considered unsuitable to work and may be asked to go home and return to work appropriately dressed. In such a case, the employee will not be compensated for time spent away from work. Employees who disregard this policy and its standards will be subject to disciplinary action up to and including termination 

If you require a reasonable accommodation related to the dress code for reasons based on religion, disability, or other grounds protected by federal, state, or local laws, please contact your Human Resources representative or call the HR Hotline at 919-325-2160. Reasonable accommodation will be granted unless it would cause an undue hardship on the business 

Dress code is set in accordance with Verizon branding guidelines. All clothing must be neat, clean, pressed, and in good repair.  

Approved Bottoms 

  • Clean dark jeans 
  • Grey or black dress pants or slacks 
  • Grey or black skirts 


Pants should have inset pockets, not cargo style outside pockets. Pants may not have holes, fray, decorative embroidery, or patterns/designs. Pants must be worn around the waist and should not sag. It is not acceptable for underwear to appear above the belt-line. Skirts must be appropriate business length and professional in nature.  

Approved Tops 

  • Long or short sleeve black or gray plain polo 
  • Long or short sleeve black or gray Verizon polo 
  • Gray plain half zip pullover (available on the Victra Gear site) 
  • Long or short sleeve black or gray similar professional top 


Victra apparel is not a part of the dress code. Black/gray polos can be purchased from any department store. OEM brand (Samsung, Motorola, Apple, etc.) polos are not permitted; carrier brand (Verizon only) polos are permitted. Department store (Polo, Nautica, etc.) brands are permitted if the logo is very subtle. Associates can view and purchase approved dress code tops by visiting the link found on Vision to the Victra Gear Store and clicking on Approved Uniform Apparel, but this apparel is not required.  

Footwear: Clean polished closed-toe dress or tennis shoes  

Jewelry: Visible body piercings other than earrings must not be worn during work hours. Excessive jewelry is unprofessional and should be avoided.  

Hair: Your hair should be well-groomed and professional.  

Miscellaneous Accessories: Hats, caps, beanies, sweatbands, suspenders, sunglasses and other non-professional accessories are not permitted. Prescription lenses that adjust to sunlight are acceptable.  

Name Tag Lanyards: You must wear a Victra name badge while working. Team members are allowed to use only the Victra or other plain black lanyards. OEM brand (Samsung, Motorola, Apple etc.) and other lanyards are not permitted.  


There’s a lot of really good relevant info in our employee handbook. Having troubles opening this? Make sure you’re logged into the single-sign-on. 


Click here to see our long and growing list of acronyms:





Employee Assistance Program

Click here to see an overview of Victra’s employee assistance program. This is available to all Victra employees regardless of other benefit enrollments and has options to support you and your family with access to financial planning, health and wellness advice, counseling, and it’s available to answer your questions 24/7.

HR Contact Sheet 

These people are working behind the scenes to make your onboarding process as smooth as possible. If you run into a hiccup, please reach out to us. We’re here to help. Having troubles opening this? Make sure you’re logged into the single-sign-on. 

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