Founder and CEO
Richard ("Rich") Balot founded ABC Phones of North Carolina, Inc. (dba: Victra) in October of 1996 as a freshman in college. Under his guidance, the company has grown from a single store location to over 1,000 store locations across 46 states, with annual sales exceeding $1.5 billion. Victra has become Verizon’s largest exclusive premium retailer and Rich is considered a thought leader within the industry and among his peers. Rich is an active member in Young Presidents Organization (YPO) and on the local council board of the Boy Scouts. He also volunteers with numerous local charities, participating with his family. Rich holds a Bachelor of Science in Business Administration from East Carolina University.
Rich is married and has four children. He enjoys spending time with his family; watching his children play sports and gymnastics.
President and Chief Operating Officer
Scott Tollett is responsible for enhancing the company’s best-in-class customer experience and growing bottom line performance. He brings a results-driven, “front-lines” mentality with an ability to create a business climate that is fun, exciting, and conducive to achieving new benchmarks. Most recently, Scott served as Victra’s Chief Sales Officer, exemplifying his strong leadership and strategic sales mindset in this critical role. Prior to his time at Victra, Scott’s most recent experience was a Senior Vice President role for Ritter Communications, an independent communications provider, where he delivered record-breaking sales achievements and improved customer satisfaction – three years in a row. In similar experience, Tollett has developed countless industry leaders and has earned top J.D. Powers “Customer Experience” awards as a leader himself with two different national wireless retailers. Growing up in Arkansas, he started his business career as a sales representative in boutique retail stores, before pursuing a degree from the University of Arkansas-Fayetteville. Sales leadership is both profession and hobby, as Scott is an entrepreneur, speaker and author on the subject.
He spends his free time outdoors and in the company of his wife Kim and three children.
B. Clyde Preslar
Chief Financial Officer
Clyde has 16 years of public company CFO experience and before joining Victra, Inc. was Executive Vice President and Chief Financial Officer of Dollar Express Stores LLC, a privately-owned discount retailer formerly part of Dollar Tree/Family Dollar. Prior to joining Dollar Express, Clyde served as Senior Vice President and Chief Financial Officer for The Pantry, Inc., an $8 billion Fortune 500 convenience store operator. He has also held Chief Financial Officer roles at RailAmerica, Inc., Cott Corp., and Lance, Inc. Earlier in his career, Clyde served as Director of Financial Services for Worldwide Power Tools at Black & Decker and as Director of Investor Relations at RJR Nabisco. He holds a Bachelor's Degree in Business Administration and Economics from Elon College and a Master's degree in Business Administration from Wake Forest University.
Clyde and his wife, Carol, have three grown children.
Executive Vice President, Merchandising and Support Services
Nathan joined Victra almost four
years ago and has held various roles including head of marketing, supply chain and merchandising. In his new role, Nathan maintains oversight of his current business functions (Supply Chain, Merchandising, Marketing, Business Development and Value-Added Programs, while gaining executive responsibility for the successful development and growth of the Greenville Telesales Center (GTC) as well as future strategic verticals.
Marlowe joined Victra from Brightstar, a Global Distribution & Logistics provider of Wireless Products and Services, where he served as Vice President of Sales & Business Development for North America. At Brightstar, Nathan was responsible for all Sales Verticals across Emerging Wireless Categories, Wireless Accessories, and Value-Added Distribution Services. He joined Brightstar from HTC, Americas, a Mobile Handset OEM Manufacturer. Nathan served as National Sales Director overseeing the National Retail and E-Commerce channels.
Prior to HTC, Americas Nathan spent 12+ Years within multiple Wireless and Mobile companies to include Sony, Ericsson, and AT&T Wireless where he managed Sales across many different business units. He also served in the Air Force working within the Signals Intelligence sector. Nathan holds a Bachelor of Science Degree in Business. If you don’t find Nathan inside the building at Victra then you will probably find him on the golf course or supporting his Virginia Tech Hokies.
Senior Vice President of Sales
Lesli brings 30 years of diverse retail experience in a variety of senior executive positions, including field sales and operational roles for iconic national retailers. Her background includes five years with T-Mobile, head of stores for Talbots, Clark’s Shoes, Wet Seal and head of customer experience for Gap. Lesli’s strong relationships with our sales teams and our Store Support Center will help her drive strong sales momentum in 2021 and beyond. Lesli studied Biology at Salisbury University.
Lesli enjoys spending time with her husband of 30 years, Bob and her multiple dogs and horses on their farm in North Georgia.
Senior Vice President and General Counsel
Rob joined Victra at the beginning of 2018 and has over 20 years of experience leading companies and private equity funds through high-stakes transactions, litigation, and strategic decisions. Prior to Victra, Rob held executive and General Counsel roles at Tivity/Healthways, Blue Cross Blue Shield of North Carolina, and a family-owned real estate development and construction company. Before moving to North Carolina in 2010 to go in-house he practiced corporate law at the Chicago offices of Kirkland & Ellis and McDermott, Will & Emery and was on Cooley’s venture capital team in Silicon Valley. While attending law school at night Rob served as a legislative aide in the U.S. Senate and as a law clerk in the U.S. Attorney’s Office for the District of Columbia. He received his B.A. from the University of Chicago in 1994 and his law degree from Georgetown in 2000.
Senior Vice President and Chief of Staff
Joe joined Victra in 2020 and has 30 years of finance and field leadership experience. Prior to joining Victra, he was President of ATN International, a publicly traded company delivering communications and renewable energy services, where he reframed the strategy and transformed the business. Joe rose through the ranks at Verizon Wireless, where he was the Chief Financial Officer of both Field Operations and the South Area. He also spent time in the role of Vice-President of Commercial Finance, closely collaborating with the sales and marketing team that lead to record setting customer and EBITDA growth.
Joe holds an MBA in Finance from Penn State University and a Bachelor of Science in Electrical Engineering from Cornell University.
Joe enjoys spending time with his two children and playing tennis and golf.
Senior Vice President of Finance
Liz joined Victra in 2018 and has over 15 years’ experience in financial planning and analysis in retail and manufacturing. She and her team are responsible for Victra's financial budgeting and forecasting and revenue assurance, and closely partnering with the sales, merchandising and real estate teams to provide decision support. Prior to Victra, she spent time working in a finance capacity at well-known retailers such as Dollar Express Stores, privately-owned discount retailer formerly part of Dollar Tree/Family Dollar and Belk. Liz holds a bachelor’s degree of business administration finance and organizational development management and a master’s degree in finance both from the University of Toledo.
Outside of work, Liz enjoys spending time with her husband and two children.
Senior Vice President, Operations
David Gaminde is the SVP of Operations, joining Victra in January 2016. He fosters a spirit of collaboration between all the major support groups working with field leadership to ensure a results-driven culture across the organization.
He has been in the wireless industry for more than 25 years, serving in multiple business functions including Retail Sales, Business Sales, Call Center and Marketing Leadership along with Indirect Distribution. Prior to joining Victra, he was the Director of Indirect Sales for Verizon.
David is a native of West Virginia and was a business owner for 15+ years, before entering the wireless industry. He has degrees from Johnson University in Knoxville, TN and Emory and Henry College in Emory, VA.
He is married and enjoys spending time with his wife, two grown children and grandchildren during his free time.
Senior Vice President of Human Resources
Julie brings more than 20 years of results and values driven strategic human resource experience in corporate, supply chain, retail and manufacturing environments. She has a leadership track record of consistently inspiring trust, empowering and developing direct team and business partners, as well as, delivering business results. During her time at Victra, Julie has grown the human resources team to continue to support the growth trajectory of the company and stay true to Victra’s people first priority. Prior to her time at Victra, Julie spent 10 years working for Advanced Auto Parts, most recently as their Vice President of Human Resources.
Julie holds an MBA from the University of Massachusetts – Amherst and a bachelor’s degree from the University of Central Florida.
Julie enjoys spending time with her daughter.
Senior Vice President of IT
Ben joined Victra in 2019 with a passion for retail and 20 years of diverse technology experience. He began his career consulting with Accenture and subsequently held roles in Fortune 500 companies including Best Buy, LabCorp and Advance Auto Parts. Ben holds a degree in engineering from Iowa State University.
He enjoys spending time outside with his family hiking and landscaping.